As CIO for Brinker International, Pankaj Patra leads a team to support the technology needs of almost 60,000 restaurant workers and over 500 corporate employees across 1600 restaurants. In addition to the brick and mortar locations of Chili’s and Maggiano’s, Brinker International also has virtual brands of It’s Just Wings and Maggiano’s Italian Classics.
In this video interview, Pankaj shares how he has aligned his organization with the business in areas of operational stability, team member experience, guest experience, and innovation. He shares valuable insights regarding the need for a common technology framework, collaborating with vendors, and finding the right employees.
“I can teach technology. I am looking for loyalty, passion, and attitude.” Pankaj Patra
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