Domino’s is Changing the Game: Technology Sells Pizza with Christopher Thomas-Moore

This insightful TechBytes podcast episode takes listeners on an informative journey across industries through the lens of Domino’s Chief Digital Officer, Christopher Thomas-Moore. Christopher shares his experiences bridging gaps between retail and food service sectors through data-driven innovations with TechBytes Host Rob Grimes. He discusses Domino’s work showcasing synergies between the industries at leading events like the NRF Big Show and NRF-Asia in Singapore where they had this conversation.

Listeners gain a global perspective on Christopher’s role balancing worldwide scaling of technologies with respect for regional preferences. The conversation delves into timely topics such as AI’s potential through Domino’s partnership with Microsoft exploring generative AI’s restaurant industry impact. However, Moore emphasizes maintaining human relationships is just as crucial as automation. He weighs both aspects’ importance for brands globally and locally.

Beyond industry learnings, Moore offers thoughtful advice applicable to multiple verticals. He discusses challenges like voice adoption plateauing until recent experience improvements. Moore also shares perspectives on trends including personalization benefiting sectors. The interview provides strategic insights on collaborative approaches that can future-proof operations. Listeners walk away understanding the delicate balance of data-driven innovations, regional differences, and human connections.

Overall, this in-depth discussion with Domino’s Chief Digital Officer is a fascinating look into blending industries through innovative applications of technology. Professionals in fields like retail, food service, and others transforming digitally will find this balanced global outlook combined with local market nuances extremely valuable. The episode gives a window into strategic partnership approaches that can evolve with emerging technologies while respecting humanity.

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