Esper | Meet our Member

Rob Grimes April 14, 2025

We had the pleasure of speaking with Keith Szot, the Senior Vice President and Chief Evangelist of Esper, who shared valuable insights into how their platform is transforming the way companies manage their devices.

Keith’s journey into the tech world began in 1986, and his extensive experience has led him to work with major players like Microsoft and AWS. This background has uniquely positioned him to understand the challenges faced by businesses today, especially those relying on revenue-generating devices. Esper focuses on providing solutions that allow companies to manage their dedicated devices effectively, ensuring that these devices remain operational and contribute to the bottom line.

One of the key topics we discussed was the shift from Windows to Android devices in the quick-service restaurant (QSR) industry. As more businesses adopt Android for their operations, Esper is at the forefront of helping them navigate this transition. Keith emphasized the importance of having a platform that can support various operating systems and adapt to different use cases. This flexibility is vital for companies looking to modernize their operations while maintaining efficiency.

Keith also highlighted the importance of partnerships in the tech ecosystem. Esper collaborates with leading technology providers and OEMs to deliver comprehensive solutions that meet the needs of their customers. By working closely with companies like Lenovo and Microtouch, Esper ensures that their platform is integrated with the latest hardware and software innovations.

As we look to the future, Keith shared his thoughts on emerging trends in the industry, such as edge AI and the potential of private 5G networks. These advancements will play a significant role in shaping how businesses operate, particularly in environments where reliable connectivity is critical.