Personalization: The Missing Ingredient to Increasing Profits and Frequency

with Joey Hawilo, Senior Director, Programmatic Growth, GetUpside and Kunal Arora, Senior Product Manager, GetUpside.

IBM Rapid Supplier Connect: Enabling Return to Workplace / COVID-19 Recovery Strategies

with Jason Kelley, General Manager, IBM Blockchain Services, IBM and Mark Treshock, Blockchain Solution Leader for Healthcare and Life Sciences, IBM.

Embracing Change: How to Meet and Exceed New Guest Expectations

with Charles Gray, Executive Director, Hospitality Product Management, NCR.

The Role of Tech in Risk Management

with Zerrick Pearson, VP of IT, Five Guys; Karen Agostinho, Director of Risk Management, Five Guys and Tim Tang, Director, Enterprise Solutions, Hughes.

Rebound. Rebuild. Reimagine. Global Perspectives, Stories and Strategies for the Restaurant Industry

with Vikram Badhwar, Group Head of Operations Technology, Nando’s; Tim Brown, VP of Global Solution Engineering Food & Beverage, Oracle and Chris Adams, VP of Global Strategy and Solutions, Oracle.

How Restaurants Can Emerge Stronger in a Post-COVID-19 World

with Mandy Monk, Director of HR, Wingstop; Ryan Bond, Chief People Officer, Thrive Restaurant Group and Amanda Nichols, Sr. Manager Marketing for Food Service, Kronos.

Inspiring Guest Loyalty After The Crisis

with Vince Crimaldi, Vice President, Capgemini and Lokesh Chawla, Director – Strategy, Execution and Global Sales, Capgemini.

Restaurant Strategies to Create Customer Confidence When Restaurants Re-open

with Jade Barrañón, Executive Assistant, Asian Zao Cafe; Michael Nokes, Development Manager, McGuire Management Group & McDonald’s Franchisee; J.P. Scoville, V.P. of Customer Success, Jolt and Jay Jensen, Sales Manager, Jolt.

Restaurant Survival Guide: How Things Have Changed & How To Weather The Storm

with Tim Dumais, Solutions Engineering Manager, Squirrel Systems; Patrick Paris, Systems Engineer, Squirrel Systems and Mark Brandau, Group Manager, Datassential.

360 View Of Leveraging Technology To Drive Restaurant Sales

with JJ Kallegis, President, Fiesta Holdings; Ignacio Martinez, Global Marketing Manager, Brinker International; and Asim Barakat, Director of IT Operation, Hospitality, Softtek. Moderated by Stephanie Moore, CMO, Softtek.

Self-Service Restaurant Innovations in the Time of Coronavirus

with Jeffrey Kalt, CEO, CaliBurger; Agnes Sowa, Senior Program Manager, Panasonic and Tim Page, Sales Executive, Panasonic

Optimizing Your Digital Order Channels for COVID Survival

with Niko Papademetriou, VP Major Accounts & Business Development, Qu and Jen Kern, Chief Marketing Officer, Qu

Making Dollars & Sense Out of Delivery

with T.J. Banning, Franchisee, Rosati’s Pizza; Nishal Sethi, Owner, Bombay Grille; and Robert Blackwell, VP Major & Strategic Accounts, PDQ Signature Systems

PCI Compliance Strategies for Retail

Maintaining Customer Trust During Uncertain Times with Courtney Radke, CISO, National Retail at Fortinet

Operators and Operating: Navigating the Minefield

In part two of our webinar series, we discussed operations-specific solutions to consider in the midst of COVID-19. Darren Tristano (FoodserviceResults) provided key industry data and forecasting, Larry Reinstein (LJR Hospitality Ventures) created a checklist for pivoting strategies – linked HERE – Joe Essa (Thomas Keller Restaurant Group/Immediate Past Chair National Restaurant Association) discussed the operator viewpoint from the trenches, and Rob Grimes (IFBTA) wrapped up key considerations to get you through this unprecedented time.

On Demand: How Technology Enables Operations in a Crisis

If you missed this live webinar, now is your chance to catch up on how technology can be implemented to overcome the daily changes in foodservice. In this webinar, you’ll hear from industry experts including Chris Incorvati (Panera Bread), Robert Notte (MOD Pizza), Larry Reinstein (LJR Hospitality Ventures), Tom Kaiser (Food on Demand), and Rob Grimes (IFBTA) on the technology they see as necessary to help navigate these uncertain times and support the global food and beverage industry.