TechBytes

The Human Side of AI: Lessons in Technology, Leadership & Hospitality

IFBTA · 10h ago · 353

This TechBytes episode features Dr. Kevin Bentley, Jollibee North America's tech leader, discussing digital transformation across diverse restaurant brands. He shares insights from his NFL and academic background on leading technology strategy, leveraging shared platforms, and the role of AI as a copilot for restaurant operations. The conversation emphasizes balancing scalability with brand uniqueness and supporting hospitality culture through innovation.

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Browse the full series on YouTube.